Hey, I just got a BSOD/memory dump on my new laptop with Windows 7.
I had just stuck my sister's 1GB Kingston SD card into the media reader of my Toshiba Portege M780. About a second later, the BSOD happened. Could this be a driver error or a virus on the SD card? I'm not planning to stick that specific card back in to figure it out, but I had put the card in a few minutes earlier (I also put in another of her cards a minute or two before that). Could the timing have been an odd coincidence, or can you guys figure out what's happening?
It's hard to know for sure without knowing the error code.
I suggest that you do a memory test with memtest, scan your computer, & analyze the dump file.
Thats all the time I have for now. Sorry.
Most likely not a virus. Like townsbg said, without knowing the error code it's impossible to know what failed.
I would verify that the sd card works in another machine, reboot yours & try it again. Could be a one time fluke.
If you are having system instability you could try sfc /scannow from the command line (with windows 7 you have to right click on the shortcut and select run as administrator).
Without knowing the error code your best source of information is your dmp file. It'll tell you the code and quite possibly the cause. If you haven't disable automatic reboot. Let us know if you get anything else.
It's running fine right now. I can't analyze the file without downloading the large files I need to run the program (bandwidth cap), so I'm going to wait until Thursday when I get to VT to check it out. That is, of course, assuming it doesn't have another BSOD.
EDIT: @townsbg: Do you mean to put the command in a batch file?
(08-14-2010 09:17 PM)RWenger Wrote: [ -> ]EDIT: @townsbg: Do you mean to put the command in a batch file?
orb -> (search) cmd -> right click on cmd.exe search results -> sfc /scannow
I'm assuming that was supposed to be "or"?
And I navigated to the System32 folder. I have never used the search bar in the start menu, so I never think of that. I always just Win+R to the Run dialog, then type cmd. If I adjusted the Account Control settings, would I still have to jump through hoops to run the command prompt as an admin?
(08-14-2010 09:55 PM)RWenger Wrote: [ -> ]I'm assuming that was supposed to be "or"?
No, click on the orb.
The search thing is stupid. It's the equivalent of start -> run, & it's Microsoft's hair-brained idea of
improved. Think of start -> run, but now it's start -> search & the results are shown in the left menu.
Oh, were you calling the start button an "orb"? Is that what it's commonly called?
I did the scan, and it didn't find anything wrong.
By the way, the reason I'm not rushing to check the .dmp file is the fact that I'll be reinstalling the OS in about 5-6 days anyways. I need the 64-bit version of Windows 7, not the 32-bit version I have installed. VT requires 64-bit for some reason.
(08-14-2010 10:20 PM)RWenger Wrote: [ -> ]Oh, were you calling the start button an "orb"? Is that what it's commonly called?
Windows 7
Orb
As far as I know, yes, in Vista & 7 it's called the orb.
Neat looking program. Need to try it out.
I think you should just sit back and see if it happens again. Makes sure that automatic reboot is disabled so that if it happens again you can see what it says.
Not really anything else that you can do at this point unless you want to try a repair.
I do plan to just monitor it. I wouldn't have anything to attempt a repair with until I get to VT either. I didn't get the Windows 7 CDs.
I had that other driver problem on this laptop, so that's my guess. I guess I'll see within a week.
(08-14-2010 10:48 PM)RWenger Wrote: [ -> ]I had that other driver problem on this laptop, so that's my guess. I guess I'll see within a week.
What?
(08-14-2010 08:08 PM)no2pencil Wrote: [ -> ]I would verify that the sd card works in another machine, reboot yours & try it again. Could be a one time fluke.
Did you try this?
Translation: My guess is that this problem is a driver issue, since I had a different driver issue not too long ago with this laptop. I won't know until I get to VT and download that file so I can analyze the dump file, but I will know within a week, as I move in in 5 days.
I've attached the minidump, if you would like to check that before I get access to internet that can handle the download of the files I need to check the files.
I tried inserting the SD card again, and I got another BSOD, but since I had the auto-reboot turned off, I could read the screen. I didn't read much that I didn't read the first time, but I did get this information:
Quote:STOP: 0x0000007E (0xC0000005, 0x82E863A8, 0xBF75FB90, 0xBF75F770)
That's not what I found important though. What I noticed in particular is that I didn't get the blue screen the first time I inserted the card. I got it the SECOND time I inserted the card each time. I've always wondered if there is some way you're supposed to eject the SD card before removing it (like a USB device). I always wait for the indicator light to go out, but I didn't think there was anything else I was supposed to do.
What about the error message not the stop code?
It was just the typical "Windows has detected an error and is shutting down to prevent data loss... restart, and if this happens again..." message for about 3 paragraphs. Nothing helpful, although it did show it going through the steps of the memory dump at the bottom.